Non-Discrimination & Accessibility Notice

CenterCare Home Health – “Better Every Day!”

CenterCare Home Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex in its programs and activities, in accordance with Section 1557 of the Affordable Care Act (ACA) and Title VI of the Civil Rights Act of 1964.

Free Language Assistance & Accessibility Services

We provide free aids and services to individuals with disabilities and those with limited English proficiency, including:

✅ Qualified sign language interpreters

✅ Written materials in large print, audio, Braille, and accessible electronic formats

✅ Free language interpretation services for non-English speakers

If you need these services, please contact:

📞 JDena Valentine, Civil Rights Compliance Officer

📍 CenterCare Home Health

📞 719-600-3145

📧 jvalentine@mycentercarehomehealth.com

Filing a Complaint

If you believe CenterCare Home Health has failed to provide these services or has discriminated in another way, you can file a grievance with:

📞 JDena Valentine, Civil Rights Compliance Officer

📍 CenterCare Home Health

📞 719-600-3145

📧 jvalentine@mycentercarehomehealth.com

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR):

🔹 Online: OCR Complaint Portal

🔹 By Mail:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

🔹 By Phone: 1-800-368-1019 (TTY: 1-800-537-7697)

This notice is available in alternative formats and different languages upon request.

 

Multi-Language Taglines

If you speak a language other than English, free language assistance services are available to you. Call 719-600-3145.

Top 15 Languages in Colorado (based on federal requirements)

  1. Spanish:Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 719-600-3145. Better Every Day!
  2. Vietnamese:Nếu bạn nói tiếng Việt, dịch vụ hỗ trợ ngôn ngữ miễn phí có sẵn cho bạn. Gọi 719-600-3145. Better Every Day!
  3. Chinese (Mandarin):如果您说中文,您可以获得免费的语言帮助服务。请拨打 719-600-3145。 Better Every Day!
  4. Korean:한국어를 사용하시는 경우, 무료 언어 지원 서비스를 이용하실 수 있습니다. 719-600-3145로 전화하십시오. Better Every Day!
  5. Russian:Если вы говорите по-русски, вам доступны бесплатные услуги перевода. Позвоните по номеру 719-600-3145. Better Every Day!
  6. Arabic:إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية المجانية متاحة لك. اتصل بالرقم 719-600-3145. Better Every Day!
  7. Tagalog (Filipino):Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga libreng serbisyo ng tulong sa wika. Tumawag sa 719-600-3145. Better Every Day!
  8. German:Wenn Sie Deutsch sprechen, stehen Ihnen kostenlose Sprachunterstützungsdienste zur Verfügung. Rufen Sie 719-600-3145 an. Better Every Day!
  9. French:Si vous parlez français, des services d’assistance linguistique gratuits sont disponibles pour vous. Appelez le 719-600-3145. Better Every Day!
  10. Amharic:አማርኛ የምትናገሩ ከሆነ፣ የነጻ የቋንቋ ድጋፍ አገልግሎቶች ለእርስዎ ዝግጁ ናቸው። በ 719-600-3145 ይደውሉ።Better Every Day!
  11. Farsi (Persian):اگر فارسی صحبت می‌کنید، خدمات کمک زبانی رایگان برای شما فراهم است. با شماره 719-600-3145 تماس بگیرید. Better Every Day!
  12. Burmese:သင်မြန်မာစကားပြောနိုင်လျှင်၊ အခမဲ့ဘာသာစကားအထောက်အပံ့ဝန်ဆောင်မှုများကို သင်အတွက်ရရှိနိုင်ပါသည်။ 719-600-3145 ကိုခေါ်ဆိုပါ။Better Every Day!
  13. Portuguese:Se você fala português, serviços gratuitos de assistência linguística estão disponíveis para você. Ligue para 719-600-3145. Better Every Day!
  14. Japanese:日本語を話される場合、無料の言語支援サービスをご利用いただけます。 719-600-3145 までお電話ください。Better Every Day!
  15. Hindi:यदि आप हिंदी बोलते हैं, तो आपके लिए मुफ्त भाषा सहायता सेवाएं उपलब्ध हैं। 719-600-3145 पर कॉल करें।Better Every Day!